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Ethnic minorities face significant barriers in the labor market, calling for targeted efforts to drive social change. Research shows that ethnic minorities need to submit 50–60% more job applications than ethnic Danish candidates to secure an interview. Consequently, businesses miss out on qualified applicants, the untapped potential of their employees with minority backgrounds, and the economic and innovative benefits of a diverse workforce.

"A City of Talents" started out with a mapping of the challenges employees and candidates with minority ethnic background experience in workplaces
"A City of Talents" started out with a mapping of the challenges employees and candidates with minority ethnic background experience in workplaces

To address these challenges, Beskæftigelses- og Integrationsforvaltningen in the Municipality of Copenhagen created the initiative A City of Talents. For the 2024–2026 period, ReSearch Humanity and Foreningen Lige Adgang have been awarded the contract to develop and facilitate strengthened understanding and tangible changes for Copenhagen-based companies participating in the program. At ReSearch Humanity, our mission is to turn words into action. We create tailored solutions based on each company’s challenges and provide them with a network of like-minded organizations for knowledge sharing. The project aims to equip companies with the tools needed to foster inclusive work environments and ensure the well-being and development of ethnic minorities in the workplace. Ultimately, this initiative benefits the entire workplace and improves business outcomes. Advancing Diversity, Equity, and Inclusion The project offers companies a unique opportunity to enhance their Diversity, Equity, and Inclusion (DEI) efforts. By focusing on recruitment, career development, employee engagement, and well-being among ethnic minorities in entry-level positions, the program helps Copenhagen-based businesses strengthen their diversity and inclusion strategies.

The program consists of three main elements:

  1. Knowledge Seminar Participants gain a fundamental understanding of how unconscious biases and structural barriers in recruitment processes, career development initiatives, and workplace culture affect candidates and employees with minority backgrounds.

  2. Development Workshop A customized workshop for each company, emphasizing co-creation to develop inclusive processes in areas such as recruitment, career development, or employee engagement and well-being. These workshops focus on bias prevention, enhancing employee well-being, fostering inclusion, and mitigating minority stress.

  3. Peer-to-Peer Networking Groups Online meetings with a network of other companies in the program, alongside consultants from ReSearch Humanity and Foreningen Lige Adgang. These sessions offer guidance and inspiration as companies implement new initiatives. The earlier a company joins, the more network meetings they can participate in.

Structure, Procedures, and Empathy Are Key At ReSearch Humanity, we specialize in driving the development of concrete initiatives that foster inclusion. We go beyond providing knowledge by collaborating with companies to implement practical actions and lasting change. As the lead facilitator, we design and deliver tailored development workshops in close collaboration with participating businesses.

We start by analyzing existing company processes to identify barriers in recruitment, career development, and employee engagement. Based on this analysis, we develop customized solutions to address specific challenges and establish clear steps for implementation and integration. Through making structured procedures more inclusive, we create sustainable, systemic change.

"While it can be tempting to focus on changing attitudes, we prioritize exercises that foster empathy and highlight structural barriers to inclusion. Instead of debating opinions, participants work on identifying challenges and finding solutions. This approach often shifts participants' understanding and attitudes toward diversity and inclusion." - Karoline Barkvoll Holstad, CEO, ReSearch Humanity

We actively involve voices skeptical of inclusion efforts in the development process. These perspectives can play an important role in crafting more sustainable solutions. Their input helps create initiatives that in addition to solving the underlying challenge meet some of the needs that more sceptic employees may have. This is for example seen in cases where we develop procedures for addressing inappropriate behavior, that provide clarity and security for both minorities and majorities. This approach ensures that the resulting solutions are both effective and broadly applicable.

Examples of practical solutions companies can develop through the City of Talent initiative include:

  • Designing recruitment procedures to prevent unconscious bias, particularly during applicant screening.

  • Signaling to candidates that the company is committed to diversity and inclusion, thereby reducing fears of discrimination.

  • Establishing clear success criteria and feedback frameworks for new hires.

  • Creating initiatives to ensure new employees are integrated into and familiarized with company norms and culture.

  • Developing a clear language policy to foster inclusion in multilingual workplaces, including informal settings like lunch breaks.

  • Introducing tools to ensure that minority employees are recognized for their contributions and not overlooked.

A Comprehensive Approach to Inclusion


From the left: Muneeza Rosendahl & Emma Klöcker-Gatzwiller from Foreningen Lige Adgang, and Karoline Barkvoll Holstad from ReSearch Humanity
From the left: Muneeza Rosendahl & Emma Klöcker-Gatzwiller from Foreningen Lige Adgang, and Karoline Barkvoll Holstad from ReSearch Humanity

Many companies struggle to prioritize initiatives for various minority groups. That’s why we use an intersectional approach, acknowledging that employees often belong to multiple minority groups simultaneously. We encourage businesses to develop broadly inclusive initiatives that address diversity across characteristics such as ethnicity, age, gender, disability, and educational background—without creating separate solutions for each group.

The A City of Talent initiative is developed in collaboration with Foreningen Lige Adgang, that works to combat discrimination against ethnic minorities in the labor market. The project is supported by the Beskæftigelses- og Integrationsforvaltningen in the Municipality of Copenhagen and runs until 2026. The first knowledge seminar will be held in February 2025, with the initial development workshops starting in March 2025.

Want to Learn More?

Find more information about the project, download a free guide to effective DEI practices, or secure your company’s spot here:

Are you and your company looking to establish or optimize your DEI initiatives? Or do you want to learn more about ReSearch Humanity’s methods? Feel free to reach out.





Creating solutions, projects, or strategies that everyone agrees on isn't easy. Neither is working across diverse stakeholders to build engagement for a new direction. However, with the right level of involvement or co-creation, you can achieve both, and do so effectively.


While the terms input, involvement, and co-creation are often used interchangeably, there are significant differences between these three forms of collaboration. Therefore, here's an overview of these three forms, their application, and benefits.



The collaboration progresses in three stages. The higher we go, the more the relevant stakeholders contribute, acting as co-creators of the work. Co-creation is at the top level and is often most effective when the goal is to develop a direction that those affected by - or impacting - an initiative have ownership of. Let's take a closer look at all three:


Input

Relevant stakeholders contribute perspectives but do not actively participate beyond providing input. They exit the process after contributing their perspectives.

Characteristics:


  • Dialogue-driven

  • Low collaboration

  • Limited involvement beyond providing input

Input is relevant for:

  • Gaining insights into how, for example, an initiative might be received

  • Situations where external perspectives and opinions are desired to inform a decision-making process, but not necessarily contribute to further development


Involvement

Relevant stakeholders are sporadically involved. They provide input or expertise at specific times, such as when expert involvement is necessary. They participate in parts of the design phase and may contribute to prioritization or decision proposals, but the involvement is not continuous from initiation through development, implementation, and evaluation.

Characteristics:


  • Dialogue and/or collaborative-driven

  • Alternating involvement

  • Input or expertise contributions at specific times

Involvement is relevant for:

  • Situations where external stakeholders can add value by providing knowledge or skills at critical times

  • Projects where priorities and decision proposals can be improved and better anchored with diverse perspectives at the knowledge, development, or prioritization levels

Co-Creation

Relevant stakeholders are integrated throughout the development process, and both actors who can influence and be influenced by the solution are involved in the development. The actors co-own the process by building a common understanding and co-creating solutions, projects, and implementation plans. They also participate in evaluating the success of the effort. Characteristics:


  • Integrated collaboration

  • Common understanding, development, and co-ownership

  • Collaboration through a process focusing on understanding, prioritization, and concrete development (ideally with testing and further development)

Co-creation is relevant for:

  • Complex challenges or projects with diverse perspectives and stakeholders

  • Situations where deep and common understanding and ownership among stakeholders are crucial for the project's success

  • Efforts where the aim is to deliver solutions faster, implementing and improving continuously

  • Challenges being addressed by multiple organizations but lack a strengthened collective effort that leverages knowledge and resources across them

  • Projects where democracy and empowerment are desired outcomes

The three forms of involvement serve different purposes and are used at different times. Involvement, especially co-creation, can provide a wide range of positive outcomes beyond an efficient process where all relevant stakeholders come together and develop.


Five effects of co-creative development:


  1. Solutions with enhanced understanding and empathy for those impacted by the effort.

  2. Better solutions because the process involves mutual learning and innovation across stakeholders.

  3. Reduces resistance during implementation because stakeholders have developed deep ownership.

  4. Expansion of resources when implementing efforts due to more partners involved in task execution and citizens/users contributing to spreading awareness of the effort.

  5. Adaptive interventions due to learning-based implementation, where continuous development and testing occur (which saves additional resources on "failed attempts").

(Source: Co-Creation for Sustainability. Ansell, Sørensen, Torfing, 2022)


Curious about which approach is right for the project or strategy you're working on? And do you want to discuss more about the value of bringing together relevant stakeholders? Feel free to reach out for a non-committal chat.









CHALLENGE

Aarhus Municipality was facing the task of developing a new LGBT+ policy and action plan, lacking a clear structure to involve relevant stakeholders, particularly from civil society. While a few workshops had been conducted, a more practical approach was needed to translate the stakeholders' knowledge into policy proposals and action plans.


APPROACH

To meet Aarhus Municipality's needs, ReSearch Humanity facilitated a development workshop for cross-sector initiatives in the children and youth sector. Additionally, we supported and upskilled the municipality's own employees to conduct a series of similar sessions afterwards, focusing on health, urban safety, collaboration among associations, etc.


The held development workshop particularly focused on developing LGBT+ policies for the school sector. We brought together school leaders, citizens, the municipality's representatives from the children and youth sector, and representatives from organizations such as Sex & Samfund, Sabaah, and Everyday Sexism Project.


Based on various exercises aimed at leveraging the stakeholders' knowledge and experiences, participants provided concrete inputs and developed solution proposals. The focus was on translating valuable knowledge into concrete policy measures


"We could see that Aarhus Municipality saved time in both formulation and implementation because the right stakeholders were involved from the beginning. The framework contributed to effectively utilizing the knowledge of schools, administration, and organizations in the development process, leading to solutions that worked across their needs." - Karoline Barkvoll Holstad, CEO, ReSearch Humanity

The mix of stakeholders created significant value in the development process. School leaders could articulate the barriers they experienced in their schools, and civil society actors could contribute extensive expertise on the target group: children and youth in the LGBT+ segment. Finally, the administration could identify opportunities for connections between the two perspectives and translate barriers and opportunities into policy.


RESULT

First and foremost, the project has created a structure and framework for effectively involving stakeholders in the municipality's policy development work. Aarhus Municipality has received a report with comprehensive knowledge from the development session and recommendations for involving relevant stakeholders.


The held development session not only provided concrete policy proposals but also served as the starting point for subsequent development sessions. As a result, the project has empowered the municipality's employees to continue gathering the right stakeholders, facilitating a space for effective development, and most importantly, moving from knowledge and ideas to concrete policy proposals.


Moreover, the inclusive approach has helped build ownership for the policy work among the participants. Ultimately, they save time in formulating and implementing policies thanks to involving the right stakeholders from the outset.


Do you also want to transform knowledge from a broad stakeholder group into concrete solutions? We are ready to help you move forward. Contact us here, and we'll have a non-committal conversation.






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